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How I became Mr. OTA

How I became Mr. OTA

The first time I heard it was from a colleague in the office who overheard it in a strategy meeting in one of our hotels. The second time it was first-hand – A sarcastic comment from a GM along the lines of “So I prepare for Finance complaining about commission...
How Golf Saved My Hotel Market Share

How Golf Saved My Hotel Market Share

In golf, a handicap is a numerical measure of a golfer’s potential ability that levels the playing field for everyone and allows players at different levels to compete fairly against each other. With this in mind I finally came up with an explanation to our...